ECi News

ECi Acsellerate Introduces Expert Intelligence, A New Consulting Service

Internal expert analyzes data and provides action plans to reach key initiatives

Fort Worth, TX—Thursday, November 29, 2012  ECi Software Solutions (, a leader in industry-specific information technology solutions, today announced the official introduction of Expert Intelligence, a new consulting service from ECi Acsellerate. Expert Intelligence takes Acsellerate’s industry leading sales intelligence and CRM solutions to the next level by providing an internal expert to analyze and prioritize data on behalf of each independent dealer.   

“We developed Expert Intelligence because we understand that sometimes data can be overwhelming and sales teams could benefit from additional guidance,” explained Amy Brown, Director of Sales for ECi Acsellerate.  “Our new service gives dealerships the opportunity to work with an Acsellerate specialist on their core initiatives and develop a realistic roadmap to reach their goals.”

Guernsey Office Products recently completed a pilot program for Expert Intelligence and experienced measurable results. The pilot included sales reps with a varied degree of industry knowledge ranging from rookie to 20 year veteran.  Brown analyzed the pilot team’s accounts to find the best opportunities and then moderated weekly conference calls to review the data and develop an action plan to capture the gains.

“Without exception, the reps in the pilot group loved Acsellerate Expert Intelligence because it not only freed up more time for them to focus on selling, but also gave them much greater direction and focus on what to sell,” explained Gordon Thrall, Vice President at Guernsey Office Products.  “One member of the pilot group found a four percentage point increase in their GP in just a couple of months.”

For Acsellerate clients that lack time or feel overwhelmed by the volume of opportunities within their data, Expert Intelligence offers a solution to get fast results. Under the program, the Acsellerate specialist will work directly with the dealer to identify key initiatives and then develop processes that allow sales reps to quickly drive new sales or boost margins.

“This is the first of many new services that Acsellerate will launch under the Expert Intelligence consulting umbrella,” explained Brown. “Our goal is to help dealerships maximize selling time and drive high-return sales behaviors.”

About ECi Acsellerate

Acsellerate is the market leader in on-demand sales and business intelligence, providing web-based analytic, advanced reporting and integrated CRM solutions.  The interactive information empowers executives, managers and sales professionals to easily understand the effectiveness of their customer relationships and turn that insight into bottom-line results.  As a business unit of ECi Software Solutions, Acsellerate is able to arm distributors in a variety of industries, with an effective, affordable suite of services designed to help them compete successfully in today’s market without requiring a significant technology or financial investment.  For more information visit, or call (571) 266-6420.

About ECi Software Solutions

ECi Software Solutions provides best-in-industry business and e-commerce software solutions for growing companies. For more than 30 years, ECi has served the manufacturing, office equipment, managed print services, office supplies, contract office furniture, business intelligence, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Australia, the U.K. and the Netherlands. For more information, email ECi, visit, or call (800) 959-3367.